How to Know My DU Number? It is easy to find your DU number, but if you are not sure where to look for it, it will be a daunting task. Whether you are trying to create a new device, handling your account, or simply require your number for identification purposes, you should know how to get your DU number. In this tutorial, we guide you through the different ways you can locate your DU number so that you will never get lost again.
How to Know My DU Number Steps to Follow
- Step 1: Open your phone’s dialer.
- Step 2: Dial *116#.
- Step 3: Press the call button.
- Step 4: The DU mobile number you have selected will now show on the display screen.
How to Know My DU Number Sending SMS
You can also obtain your DU number by sending an SMS using a code.
Steps to Follow
Step 1: Open your messaging app.
Step 2: Type out a new message with the following text: NUMBER (all caps).
Step 3: Send it to 1355.
Step 4: You will be receiving an SMS with your DU mobile number in a minute or so.
What is a DU Number?
DU number is a unique customer ID number of DU customers, one of the UAE’s most widely used telecommunication service providers. It is mandatory for service access, such as account control, support, and bill verification. It is like a mobile number but with a more precise application in the DU network.
Why is the DU Number Significant?
Your DU number is used for a range of purposes. You will require it when you need customer care support, want to make account-related inquiries, or authenticate your identity to access services via the internet. Without it, maintaining accounts or accessing a number of services might be too inconvenient. It is thus advisable that you keep your DU number handy.
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A Guide to How to Know My DU Number
How to Know My DU Number, Here, we will discuss different ways you can obtain your DU number. From USSD code to the DU mobile app, and a quick bill check, we have all the steps you’ll require here. Let’s get started!
What Does DU Stand For
DU is also known as “Emirates Integrated Telecommunications Company.” It is one of the most widely used telecom operators in the UAE with a portfolio of mobile, internet, and home services catered to its customers. One of the networks of DU assigns an individual number to the user’s name to get the services effectively.
Methods to Find Your DU Number
| Method | Steps | Requires Internet? | Cost |
|---|---|---|---|
| Dialing a USSD Code | Dial *116# and press call | No | Free |
| Using the DU App | Download the app, log in, check “Account” | Yes | Free |
| Sending an SMS | Send “Number” to 1355 | No | Free |
| Calling or Messaging Another Phone | Call or text another number | No | Standard rates apply |
| Checking SIM Packaging | Find the original SIM card package | No | Free |
| Contacting DU Customer Support | Dial 155 and ask for your number | No | Free |
Role of DU Numbers in the Telecom Industry
Your DU number also gives you access to all of DU’s services. It is your own personal password to all your DU accounts, from the time of service activation, troubleshooting billing, and customer care. It simply associates your identity with the services provided by DU.
DU Number vs. Mobile Number: Key Differences
Although the DU number and your mobile number would look a bit similar, they aren’t. Your DU number is different from your DU account, while your mobile number is the one you use to place a call or send an SMS. You can use your DU number for account management purposes, but you may not necessarily need to provide it for the sake of daily calls.
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How DU Numbers are Assigned to Users
DU numbers are normally assigned when you register for a DU service. When you buy a new SIM, sign up for a mobile tariff, or subscribe to an internet tariff, DU assigns you another number corresponding to your account. This assigns you the proper services and makes them operational.
How to Know My DU Number
How to Know My DU Number By USSD Code
The quickest method of getting your DU number is a quick USSD code. Here’s how you do it:
- Launch the dialler on your phone.
- Dial *135#.
- Your DU number will appear on the screen in a matter of seconds.
It is a quick and easy method, ideal if you’re in a hurry to get your DU number.
How to Know My DU Number using the DU Mobile App
How to Know My DU Number Or you can also use your cell phone if you don’t feel like using a computer. You can obtain your number in a few clicks via the DU mobile app:
- Install and download the DU app from the Google Play Store or Apple App Store.
- Open the app and provide your DU login credentials to log in.
- Provide your account information, and there, your DU number will appear.
This is the best method for people who use the DU app on a regular basis for managing their services.
Verifying Your DU Bill
Another easy way to check your DU number is by verifying your monthly bill. Here’s how:
- Search the “Account Information” section on your bill.
- Your DU number will be found along with other account information.
Now, if you are unable to get your paper bill, you can be able to see your e-bill on the DU online portal.
Reaching DU Customer Service
In case everything else is not working out, you may always rely on the assistance of DU customer service. You can reach them on 155 (if you are in the UAE) or by visiting a nearby DU outlet. You will have to be open to sharing some general information, like your name and account number, so that they can deal with you at their earliest convenience.
How to Know My DU Number using Online Portal.
For those who find it easy to manage their account online, the DU customer portal is a reliable option:
- Visit the DU website and log in to your account.
- Visit the “Account Overview” option.
- Your DU number will be readily available there for easy access.
Make sure to lock your login information in order to protect your account.
Other Ways to Find Your DU Number
Confirming Your SIM Card Packaging
If you still have your DU SIM card packaging, then your DU number will probably be indicated on the packaging. This is usually a simple way to find out your number without having someone dig around apps and portals.
Getting into Your Phone’s Settings
If your phone has a DU SIM card, your number can be accessed in your phone settings:
- Tap on your phone’s “Settings.”
- Navigate to “About Phone” or “About Device.”
- Search for “Status” or “SIM Status,” where your DU number will be shown.
If your phone is configured to automatically show the number of your DU account, this will work.
DU Number and Account Verification
Your DU number is also used to verify your identity, particularly when you are required to verify your online account information. Whether logging into your DU account, signing up for services, or paying a bill, your DU number is used to verify your identity.
What to Do When You Need to Verify Your DU Number
If asked to verify your DU number, make it readily available via one of the methods that we have discussed. You will typically need to verify for customer support calls, web signups, and specific service requests.
DU Number Not Showing? Steps to Troubleshoot
How to Know My DU Number If your DU number is not appearing on your phone or mobile application, go through the quick fix tips below:
Ensure that you have a proper phone-to-DU-network connection.
Try restarting your phone and then again.
If the issue still doesn’t recede, call DU customer care for assistance.
Dealing with Errors in Your DU Number
In case there is a mistake in your DU number, e.g., wrong billing information or account errors, you should inform DU customer service as soon as possible. They can guide you in fixing the problem and erasing errors. Alternatively, you can seek guidance from DU customer support.
What to Do if You Have Lost Access to Your DU Number
If your access to your DU number has been lost (i.e., your SIM card has been stolen or damaged), customer support at DU can help you regain control over your account through the authentication of yourself and the release of a new SIM card.
How Secure Is Your DU Number?
Your DU number is a critical component of your telecommunication security. It is associated with your account, where confidential data, such as your billing information, is kept. Exercise caution with regard to sharing it with unverified individuals in order to prevent possible fraud or abuse.
Protecting Your DU Number against Fraud
To ensure that your DU number is not misused, do not reveal it. Never give it out over the phone unless you are quite sure that you are speaking with the right DU officials. Do not share it on social media or public forums.
If you believe your DU number has been compromised, call DU customer service right away. They can lock your account and keep hackers out.
Why You’ll Want to Have Your DU Number Conveniently Available
Your DU number is not only useful for customer support—it’s also necessary to operate your services, confirm your identity, and make your payment. Having your DU number nearby will save you time and allow you to troubleshoot more quickly.
How to Change a Number
How to Know My DU Number In the unlikely event that at some point in the future you do need to change your DU number, customer service can facilitate this for you. They will guide you through it, and it might mean that you are asked to give an official request and produce some identification.
Summary of How to Know My DU Number
How to Know My DU Number In this tutorial, you have mastered a few ways of obtaining your DU number, ranging from USSD codes to phone settings. You have mastered how to find out your DU number through various means and how to protect it so that it is not misused.
Frequently Asked Questions (FAQs)
How do I get my DU number when I am unable to locate it?
If you are not able to get your DU number, then use the USSD code or the DU Mobile app. And then, if it doesn’t work, contact DU customer service so that they can help you accordingly.
Can I change my DU number?
No, you will have to get some help from DU customer service to change your DU number. They can help you with it.
How do I safeguard my DU number from misuse?
Be careful with your DU number and only share it with authorized individuals or legitimate DU representatives. In case you suspect abuse, report it to DU directly.
Can I utilize my DU number when using mobile services abroad?
Yes, you may utilize your DU number while abroad,, but ensure that you ask DU about international roaming rates.
Am I charged to utilize the processes outlined to obtain my DU number?
No, you are not charged to utilize the USSD code, DU app, or to review your bill to obtain your DU number.
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